Отправлено 23 Июль 2008 - 15:01
Написал письмо в ибэй, попросил удалить страйк. Я получил страйк, потом оплатил лот, лот мне пришел. Написал все это в ибэй, от них пришло письмо, но что оно значит я не понял, кто подскажет, как удалить страйк.Вот письмо от ибэя:Subject: Re: NP91010 Your recent e-mail to eBay's Trust and Safety Department (KMM294556933V24849L0KM) Received: Jun-20-08From: eBay Customer Support Expires: Jul-20-08Dear Dmitriy,Thank you for writing eBay in regard to your Unpaid Item Appeal for item#140233042430.Though I am unable to remove the Unpaid Item strike from your accountbased solely on the information you provided, I'd be happy to do so onceone of the following has taken place:- The seller agrees to remove the strike.- eBay is provided with proof of payment.- eBay is provided with proof that the seller excused you from yourobligation.The simplest method of getting rid of the strike is for your seller toremove it by following the steps outlined on this Help page:http://pages.ebay.com/help/tp/seller-remove-upi.htmlIf the seller declines to remove the strike, you need to submit one ofthe following:- Proof of payment- Proof that you were excused from your obligation.To review the types of evidence that eBay accepts as proof of payment:1. Go to the following Web address:http://pages.ebay.com/help/tp/appeal-upi.html2. Scroll to the "Additional Information" bar.3. Click the "More" link to the right.You can submit this proof by email or fax.Submitting Proof by EmailIf you have proof of payment or other information in email form, pleasereply to this message. Paste the complete text of the email, along withits complete "header" (see below) into your response.***Important***- The complete "header" of the email must be included in your reply. Aheader looks like a string of characters. You can usually find theheader by using the "properties" function of your email program. (Ifnot, click the link below.)- The header and text of the original message must be submitted to us inthe same email. The header should appear directly above the text of theoriginal email.- The original email should be pasted into the body of your reply. (Forsecurity reasons, we can't open attachments.)Sample HeaderReturn-Path: (sender email address)Received: from mail-pacbell.net (mail-gw5.pacbell.net [206.13.28.23]) byixmail9.ix.netcom.com (8.8.7-s-4/8.8.7/[NETCOM v1.01]) with ESMTP id;for (recipient email address); Mon, 14 Nov 2005 06:34:48 -0800 (PST)From: (sender email address)Received: from 207.214.211.69 (ppp-207-214-211-69.sntc01.pacbell.net[207.214.211.69]) by mail- gw5.pacbell.net (8.8.8/8.7.1) with SMTP idGAA15251; Mon, 14 Nov 2005 06:34:28 -0800 (PST)Message-ID: (36F5D668@pacbell.net)Date: Mon, 14 Nov 2005 06:34:32 +0100Reply-To: (sender email address)X-Mailer: Mozilla 3.03-PBI-N303 (Macintosh; I; 68K) MIME-Version: 1.0To: (recipient's email address)Subject: TITLE OF EMAILContent-Type: text/plain; charset=us-asciiContent-Transfer-Encoding: 7bitTo learn more about email headers and how to locate them, go to:http://pages.ebay.com/help/policies/rfe-unwelcome-email-headers.htmlSubmitting Proof by FaxFaxes can be submitted to 1-888-379-6251. Please note "Unpaid ItemAppeal - Attn: Julius" on your cover page, and include the item numberand your user ID in the documentation.***Note***- Faxed appeals may take up to 10 business days to process after theevidence is received.- Once we receive the evidence, we will reply as quickly as possible.If you need further assistance, please don't hesitate to reply to thisemail and let us know.Sincerely,JuliuseBay Customer SupportOriginal Message Follows:-------------------------Form Message: %44400% 051308D_ID062020080818D_ID/W_ID147810486W_ID/S_ID000S_IDSubject: NB%P10007 Appealing Unpaid Item Strikes and Suspensions [#USL66 US 01000B ?01 -01 ]User Feedback: 2User State: ?01Browser info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 6.0; ru)Home > Help Topics > Transaction Problems and Protections >Protection for Buyers > Appealing Unpaid Item Strikes and Suspensions> Appealing Unpaid Item Strikes and Suspensions; 77.35.8.31Reporting member: Tatarin77 2Item number(s):140233042430 $USAppeal reason: Other (specify below)Supporting email from member: This item has been paid through PayPal.Payment was sent to: Paypal@ezkliquidators.com on Jun-03-08.Payment DetailsPurchased From:gamevolutionTransaction ID:3KW98953W1908964JItem # Item Title Quantity Price Subtotal140233042430 Sony PSP Playstation Portable System 1.5 firmware 1.50 1$100.99 USD $100.99 USDShipping & Handling via USPS Priority Mail International to 690XX(includes any seller handling fees) $29.50 USDShipping Insurance (not offered): --Total: $130.49 USDCustomer concern: Please delete strike on this item, i paid